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TESTIMONIALS Dear Steve: We are writing to express our appreciation for the excellent job you did for us on the recent purchase of our new home in Lake Placid. We turned to you because of your reputation for knowing the market and working with your clients to get results. To say that you lived up to your reputation hardly does you justice. We particularly appreciated your • Professional approach to all matters; • Attention to detail, from prospect to closing; • Ready responses to our questions; and • Staying connected through meetings, email, and telephone. Perhaps most of all, Steve, we appreciate the genuine concern you showed for us from the start to finish of our search for a home. We could not have done any better than we did, both with the purchase of our home and with you as our agent. We would not hesitate to recommend you to anyone needing a professional agent to buy (or sell) a home. Thank you again, Jack and Mary Ellen Neal Lake Placid, NY Dear Steve: Thanks from both of us! You were great3;., patient, persevering, responsive3;., and other nice attributes. Roger & Marion Pfohl Orchard Park, NY Dear Steve, With your help over the past two years, waiting for the "right" property to become available, we are now the proud owners of our new condominium in Lake Placid. You were thorough, professional and patient throughout the entire process. I found you to be extremely responsive; immidiately available or quick to respond to emails or phone calls. You were extremely helpful in identifying excellent mortgage arrangements, contractors and other new owner related issues. I will recommend you as a broker and will engage you once again should the occassion arise. Don Jellig Virginia Beach, VA Dear Steve, Thank you so very much for all of your help. You are a true professional and also a very substantial and nice person. Sincerely, Norris Newton Ann Arbor, MI Dear Steve, I have enjoyed working with you, Steve. I find you reliable and professional in every circumstance; and never pushy, which is nice. All Best, Jamie McEwan Lakeville, CT Steve, Thanks for all your time, help, and unbiased guidance. We always felt like you were really working for us and it made all the difference! Karl & Kristen Mills Orinda, CA Dear Steve, We are writing to let you know how pleased we are with the services you rendered in both the sale of our home in Lake Placid and the purchase of our new home in Saranac Lake. The things about our relationship that we most appreciated include: • Your thoroughness in doing a market assessment to position and price the sale of our home. The fact that the house was shown upon listing and sold within 72 hours, demonstrates your knowledge of the market and strong networking with other realtors in the area. • The fact that you really listened to our requirements about the house that we would purchase. We appreciated your candor about the listings available in our price range, and sincerely appreciated that you didn´t try to push us into a different price range but were persistent in showing us everything on the market with our requisites. • We appreciated your patience. Even when our requirements changed mid-search with the news that we were gaining a teen-age daughter, you responded by providing other options for us to consider. • Your active networking with other agents in the area. We realize we saw the house we wanted before or upon listing; had you not been on top of it, we probably would have missed the opportunity to put a contract on the house. Your awareness of what was happening in the area helped us secure a house that we really like and will serve our needs well. While we don´t anticipate another move in the near future, when we do make a future move, we´ll call you! Thanks for everything you did to make this a pleasant and successful process! Best Regards, Holland and Diane Meads Saranac Lake, NY 
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